Privacy Policy

Our Commitment to Privacy

At Elite Tennis & Padel Club, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read it carefully.

1. Information We Collect

1.1 Personal Information

When you register for a membership, book a court, or contact us, we may collect personal details such as your name, email address, phone number, billing information, and any other information you voluntarily provide.

1.2 Usage Data

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, time spent, and referral sources. This helps us improve our online experience.

1.3 Cookies and Tracking

We use cookies and similar tracking technologies to enhance functionality, analyze trends, and administer the website. You can control cookies through your browser settings.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide, operate, and maintain our services (court bookings, memberships, coaching).
• To communicate with you, including sending confirmations, updates, and promotional offers (you may opt out at any time).
• To improve customer service and personalize your experience.
• To process payments and prevent fraud.
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted partners who assist us in operating our website, conducting our business, or serving our members, as long as those parties agree to keep this information confidential. We may also release information when required by law.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted in our database. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information below.

6. Third-Party Links

Our website may contain links to external sites (e.g., social media, payment processors). We are not responsible for the privacy practices of such sites and encourage you to read their privacy policies.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@elitetennis.club
• Phone: +1 (800) 555 ELITE
• Address: 14 Champions Avenue, Sports Quarter, New York, NY 10018